Device Condition

Cashify will strictly follow the condition of the phone to be in good condition as per below, at the time of collection from the store, if the conditions don’t match there might be a rejection / Requote as per the below mentioned points.

“Good Condition” - It is a damage that naturally and inevitably occurs as a result of normal usage and aging.
It includes Minor Scratches with normal signs of usage. External housing intact with no broken parts (USB, Headphones, etc.). No dents or cracks on the panel.

“Average Condition” - It is a damage that naturally and inevitably occurs as a result of average usage and aging.
It includes heavy Scratches and dents with average signs of usage. External housing intact with no broken parts (USB, Headphones, etc.). No cracks on the panel.

The buyback device might be rejected due to the following:

1. Phone does not “Switch On” or is unable to make calls/connect to the network.
2. Phone is rooted, cloned or software is hacked.
3. Phone is locked with iCloud or Find my iPhone.
4. IMEI, on dialing *#06#, does not match with information already provided.

The buyback device might be re-quoted due to the following:

1. The phone will not be considered in warranty if there is any physical damage or the phone has been repaired or opened at an unauthorized center or the software has been jailbroken or the doesn’t have a valid bill. (Physical copy of valid bill is required for in warranty devices)
2. Phone and all of its components and parts should be in good working condition.
3. Brand/Model/Variant is different from what is mentioned in the Buy Back Prices offered to Apple.
4. Battery should not be swollen, and No Parts and Components should be missing
5. Device should not have water damage or be repaired from an unauthorized source.
6. No parts, buttons, panels, components, should be missing.
7. There should be no broken, cracked or damaged parts, including screen, body panel, buttons etc.